FAQs
Good questions
Booking, hours, gear, and how to play. If it’s not here, text us.
Getting started
What is pickleball?
A paddle sport that mixes tennis, badminton, and ping-pong. You play with a plastic ball with holes on a court smaller than a tennis court, so it’s easy to pick up at any age or skill level.
How do I learn to play?
Start with the basic rules below, then book a lesson with one of our coaches or jump into a beginner clinic.
How do I create an account?
Every player needs a free CourtReserve account and a signed waiver. New to CourtReserve: tap Create an Account on our Book Online page and fill out the form. Already on CourtReserve with another club: log in, choose My Organizations, then Add Organization, and search for Pickle Pit Stop.
Can I charge my EV?
Yes. We have two Level 2 destination chargers by the lounge: one Universal that works with Teslas and most other EVs, and one Tesla charger. Charging is paid through the Tesla app.
What should I wear?
Comfortable, breathable clothes and clean, supportive court shoes that won’t mark the courts. Shirts are required.
Booking & play
How many courts do you have?
Three indoor courts. Reserve one for private play through CourtReserve, subject to availability.
How do I reserve a court?
Tap Book a Court on any page, log in to CourtReserve, and pick your date and time.
How long can I reserve a court?
A 1-hour minimum, billed per half hour. Book as long as you like, and please clear the court on time so the next group gets their full slot.
Court reservation or Open Play?
A court reservation is one price for the whole court, great for a group that wants to play together. Open Play is priced per person for a 2-hour session: join the list and rotate in with other players.
How long are Open Play sessions?
About 2–3 hours, so everyone gets plenty of turns. Each session lists its skill level and times on the Open Play calendar.
What are peak and off-peak times?
Peak: weekdays after 5pm, plus weekends and holidays all day. Off-peak: weekdays 6am–5pm.
What hours can I play?
Non-members can book courts, Open Play, leagues, and events during business hours (Sun–Thu 6am–10pm, Fri–Sat 6am–11pm). Members can play 24/7. Contact us first.
Is the facility heated and cooled?
Yes. The courts are air-conditioned in summer and heated in winter.
Gear & Pro Shop
Do I need my own paddle?
Bring yours if you have one. Rental paddles are available when you book, or scan the QR code by the court doors. Balls are free.
Do you have a Pro Shop?
Yes. We’re sponsored by Selkirk and carry their paddles, bags, and accessories plus other brands. The Pro Shop is open by appointment, and you can demo a paddle for $10.
What’s your return policy?
Return unused items in original, resellable condition within 30 days for a full refund. Online orders pay return shipping.
Looking for the fine print? Read our Policies & Rules and Privacy Policy.
New to the game?
Basic pickleball rules
Everything you need for your first game. Want someone to walk you through it on court? A lesson is the fastest way to learn.
Rule 01
Serving
- Serve underhand, from behind the baseline, diagonally to the opposite service box. A drop serve is allowed.
- One serve attempt per point.
- A serve that clips the net and lands in the correct box is a let and is replayed.
- Call the score before you serve: server’s score, receiver’s score, then server 1 or 2.
Rule 02
Double bounce
- The serve must bounce once before it’s returned, and the return must bounce once before it’s hit.
- After those two bounces, volleys (hitting before the bounce) are fair game, except in the kitchen.
Rule 03
The kitchen
- The non-volley zone (the kitchen) is the 7 feet on each side of the net.
- You can’t volley while standing in it, or step in while volleying. That’s a fault.
- You can be in the kitchen any other time, like to hit a ball that bounced there.
Rule 04
Line calls
- A ball touching any line is in, except a serve that touches the kitchen line. That’s short, and a fault.
Rule 05
Scoring
- Games go to 11, win by 2. Tournament games may go to 15 or 21.
- Only the serving team scores.
Rule 06
Faults
- Hitting out of bounds or into the net.
- Volleying from the kitchen.
- Volleying before the double bounce is complete.
- Letting the ball bounce twice before you hit it.
Rule 07
Switching sides & first serve
- Switch sides after each game, and at 6 points in a deciding game.
- Pick who serves first any fair way: coin flip, rock-paper-scissors. The winner picks side, or to serve or receive.
Still have a question?
Text 737-368-3000 and the crew will get right back to you.